Please fill out the form below and we will get back to you as soon as possible.

Email:

support@westcapeint.com

Search

Faq’s

  • Home
  • About
  • Faq’s
Faq’s

Read Questions & Answers

Categories

Wide range of topics to address common queries.

Can't Find What You Need?
Submit Queries

  • 01How to apply for an overdraft?

    • Log in with your bank ID, app PIN or fingerprint.
    • Tap Overdraft.
    • Complete your application.

    A qualifying West Cape transactional account into which your salary is deposited A valid United Statesn identity card or document Proof of income (three months' payslips); and Three months' bank statements (if you are not yet a West Cape client or if you do not receive your salary in a West Cape account).

  • 02How to settle your student loan?

    You can settle your loan online only if you have a linked cheque, savings or credit card account, and all settlement conditions have been met.

    • Log in to Online Banking with your West Cape ID.
    • Go to Loans.
    • Go to Student loan to choose your account.
    • Go to View more balances > Settle loan.
    • Follow the instructions to continue with your payment.

  • 03How to take up a loan offer?

    • Sign in to Online Banking with your West Cape ID.
    • Select the loan on offer to see more details.
    • Confirm your employment and credit status.
    • Include personal loan insurance. Review the loan breakdown.
    • Confirm or reduce the loan amount and repayment terms.
    • Confirm your personal information.
    • Accept the terms and conditions. Submit.

  • 04How to see your loan transactions ?

    Log in with your West Cape ID, app PIN or fingerprint. Swipe to Loans to choose your account. Go to Transactions.

  • 05How to cancel a home loan?

    Log on to Online Banking using your West Cape ID, username and password. Go to Loans. Click your home loan account. Click on Settle loan and follow the prompts to pay. Note: This feature is available only if you have linked your West Cape current Account or savings sccount or credit card account to your home loan and have met all these conditions.

  • 06Is online banking secure?

    Repudiated and annoyances accepted the wise man therefore always holds in these matters to this principle selection he rejects pleasures to secures.

  • 07What is the daily ATM withdrawal limit?

    Repudiated and annoyances accepted the wise man therefore always holds in these matters to this principle selection he rejects pleasures to secures.

  • 08How do I apply for a loan?

    Repudiated and annoyances accepted the wise man therefore always holds in these matters to this principle selection he rejects pleasures to secures.